Frequently asked questions

  • Holidays : How many holidays/sick days can I take from group?

    Holidays from group are for genuine holidays!!! I want you to be at group each and every week so I can help you get the best possible weight loss and success. You are granted 6 weeks holidays from group each year. These 6 weeks renew after your 1st anniversary (a year after the date you started) and will renew each year.
  • Holidays : How do I book a holiday?

    Holidays are best booked in group at least the week before you need them.    If you have a Countdown (prepaid weeks)  you MUST book the holiday when you are purchasing the countdown.  I'm afraid we can't add holidays after you have started your countdown.  We are not mean, we want to help you honour your commitment to your weightless.  There are always exceptional circumstances, please contact me directly with any questions.


    You may also book a holiday at this link, but please ensure to book them before group.


    https://www.adrians-slimmingworld.com/bookholidays



  • Countdown : What is a Countdown course?

    A Slimming World Countdown is a special offer that allows members to pre-pay for a block of sessions in advance, typically for 6 or 12 weeks. 


    Here’s how it works:

    • 6-Week Countdown: Pay for 5 weeks upfront and get the 6th week free.
    • 12-Week Countdown: Pay for 10 weeks upfront and get 2 weeks free.

    Benefits of a Countdown:

    • It helps members stay committed to their weight loss journey for a longer period.
    • You save money compared to paying week-by-week.It’s a great motivator to stay on track, especially if you have a goal in mind, like an event or holiday (e.g., Christmas!).

    Many members find it helpful to buy a Countdown as it keeps them focused and accountable week after week!

  • Countdown : Do I have to book holidays when buying a countdown?

    Yes!!!  Holidays must be booked in advance or at the time of purchasing a countdown.  Holidays can't be added or changed when your countdown course has started.

  • Countdown : Do I get a free book or gift with my countdown purchase?

    At certainly promotional times of the year we may offer a free Recipe Book or other free item.  Your free book or item arrives the week following your countdown purchase.


    We don't always off a free book or item.  Special offers will be advertised in group many weeks in advance and on facebook.


    However, you get free week/s at anytime when you purchase a countdown.

  • Countdown : Can I pause my countdown?

    I'm fraid there is no way to pause or stop your countdown once it has started.  Any week/s you miss from group will be a week missed from your countdown.  


    Your countdown is there to help you stay committed, come to group or pop into any group if you can't make your usual group.

  • Social Media : How to I get added to the group private Facebook page.

    You need to request access to our 'Private Facebook Page'.  When adding our group you will be asked some questions for security, you must answer all questions to be accepted to our Private Page.


    Acceess our Private Group Page here:


    https://www.facebook.com/groups/809984212410608

  • Contact : How do I contact my consultant?

    There are many ways to contact Adrian, your consultant.  You can find all contact details on the 'Contact Page'


    Please bear in mind I may not respond to your messages or calls immediately, I have another full-time job and I'm not always available.  


    Contact me

  • Slimming World App : How to I access the Slimming World App?

    To access and use the Slimming World App you will need

    • Membership Number - Printed on front of your membership card
    • PIN Number - Hand written on the card given to you when you join and sent as a text message after joining
  • Slimming World App : How do I use the app to scan a barcode on a food?

    The app will recognised the barcode of any food and inform you if it is a Free Food, Healthy Extra or Syn.

    • Open Slimming World App
    • Scroll down and click on 'Food Search & Scanner) 
    • Click on Barcode Icon (right hand side of food search box)
    • Scan Barcode
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